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Virginia Sport Horses (VSH) sells hundreds of horses per year. These policies
were developed over time to ensure the smooth delivery of services, to promote
proper communication, and to result in a horse purchase transaction that meets
or exceeds your expectations...We chose to post our policies because we
believe it is an honest approach. We put our Policies in writing so you KNOW
what to expect.
In some cases, policies are developed to deal with situations that are the
exception rather than the norm, but when you sell as many horses as we do, all
bases must be covered.
VSH accepts cash, certified checks, and wire transfers.
SELECTION AND PRICING
Selection
VSH has access to a large selection of horses. All Horses are located on
one our four (4) farms in Virginia.
Our horses are priced to sell. Our most popular "lines" of horses sell
quickly, so if you are seriously interested in a horse you have the option of
placing a deposit. (Please read and understand the deposit
policy).
Pricing
VSH has a two tier pricing policy: Internet
Sales and Farm
Sales. In addition, we periodically offer Sale
Pricing and special Package
Deals.
Internet Sales. A significant % of our horses
are sold through Internet Sales. If you'd like an Internet
price quote for a specific horse, please send us an e-mail and request
one. If you select to purchase through an Internet Sale, a Sales Appointment to
our farm to "select" a horse is not included in the transaction. An
Internet Sale is exactly what the name says....sale of a horse over the
internet, relying on pictures and an exchange of information.
Horses that are sold over the internet are sold as unconditional
purchases and are priced accordingly. When a horse is purchased, the
buyer is accepting a level of risk traditionally born by the seller in exchange
for discounted pricing....When you purchase a horse that is still in
Canada, we will provide you with the same information that has been provided to
us. We are not in a position to "represent or misrepresent" a horse. Once
you purchase a horse, you own that horse from the moment of purchase forward. We
do not view horses as "merchandise" and so all horse sales are cash sales,
payable by wire transfer or cashiers check. Occasionally, we will accept credit
card payments for the convenience of the customer, but such payments are not
subject to credit card dispute procedures.
Farm Sales. Our other pricing mechanism is for
Farm Sales. Prices for Farm Sales are reflected on
each horse accordingly.
A Farm Sale allows our customers to come to our farm, view or try
several horses, and then make their selection. Since we have horses in several
locations, Farm Sales require that we transport horses to our main farm for
viewing. In some instances, Farm Sales require us to have a rider available to
show whatever horses are selected. The horses are transported back to pasture
after the appointment.
Prior to scheduling a farm visit, we will spend a considerable amount of time
outlining each customer's specific requirements, and selecting and discussing
suitable horses, both by e-mail and over the telephone. In the vast majority of
cases, we will advise you NOT to schedule a farm visit unless we have a minimum
of 3-4 STRONG candidates.
All farm visits are scheduled and confirmed sales
appointments. The main sales facility is also our home and is
located on private property accessed by a private road. While some horse
farms are open for drop-ins and drive-bys, we have stallions and untrained
horses and our insurance does not permit this type of business activity. We ask
that all visitors respect our privacy as we would certainly respect yours.
A DEPOSIT IS NOT REQUIRED to confirm a sales
appointment, however, sales appointments are only scheduled for those customers
with a serious interest in horses that we have determined are suited to the
requirements that have been defined and discussed. While we wish that we had the
time, staff and resources to do so, we are not able to schedule appts for those
who would like to schedule visits "just to look".
Sales Pricing. From time-to-time, we will
institute special "sale" pricing for certain horses. We reserve the right to do
so, and this in no way has an impact on the price that a buyer has paid or may
pay for another horse.
Occasionally, we have made a mistake in posting the price of a horse to the
site. Although we make every effort to post accurate and up-to-date information,
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
Horses purchased at annual production sales, public exhibitions, our open
house and other sales events are sold unconditionally without warrantee unless
specifically stated otherwise in a purchase contract signed by both parties.
Policies related to returns do not apply to such purchases. VSH may choose to
take a horse purchased at such an event back on consignment subject to the
consignment sale policy stated below and a signed consignment sales and boarding
agreement, but is under no obligation to do so.
Package Deals. We offer very attractive
pricing to those interested in purchasing multiple horses. All discounting will
be done AFTER THE FINAL SELECTION of the horses in the package. If vetting is
involved, this will be AFTER the horse has vetted successfully. Discounting will
be based on the FINAL purchase price and number of horses involved.
PURCHASE POLICIES
We have many horses here and we want our customers to chose the right horse
for them. WE DON'T DO A HARD SELL. We are uncomfortable telling
customers that we have others interested in a horse. If you find a horse you
wish to purchase, PLEASE place a deposit, or don't be disappointed when a horse
that you were interested in was sold. In addition, if you do not place a
deposit, please do not expect to purchase a horse for a previously quoted
price.
We update/adjust prices seasonally as well as individually.
Deposit Policy
For horses currently in Virginia, a $500 minimum deposit will hold a horse
and guarantee the price of that horse for 10 days. Deposits are nonrefundable,
but can be applied toward the purchase of any other horse on the farm or towards
the selection, purchase and importation of any horse from one of the ranches we
work with. Deposits must be re-applied within 6 months.
Upon Full Payment
Horse transportation will be arranged following receipt of full payment of
all charges. This also applies to horses which customers intend to pick-up
directly from Canada. It is our practice to execute a Purchase contract
for all sales involving a deposit and a Bill of Sale for all sales. If you leave
a deposit or pay for a horses at a time when you or VSH is not able to print out
and sign a purchase contract, you are agreeing to the purchase under the terms
of the standard contract posted on this website. Please be certain to read and
understand our purchase contract prior to leaving a deposit.
A bill of sale and all other documentation will be provided upon payment in
full, and at the time of a horse's delivery. If you do not receive a
purchase contract or bill of sale, it is your responsibility to request this
sales documentation.
Vet Check
ANY HORSE over the price of $1,800 may be vetted in advance and according to
the policies outlined below. The outcome of a Vet check has no bearing on the
purchase of a horse, however, should a horse fail to pass a vet check, your
deposit can be applied to the purchase of another horse.
If your purchase will include a vet check, please be sure to make us aware of
this early on in the selection process. A list of qualified local veterinarians
will be provided upon request. VSH will charge a holding/facilities charge of
$75hr/person for each vet check. Our purchase agreement stipulates that you
release a copy of any x-rays or exam results to Virginia Sport Horses.
Horses priced under $5,000. For horses priced $5,000 and
under, vet exams have to be performed at VSH during hours regularly
scheduled for such activities.
While we are happy to provide this service in situations where it is
requested, we require a confirmed sale. In addition, we reserve
the right to no-sale a horse rather than offer the above allowance if we feel
that the horse's price or our profit/loss position does not warrant the above
level of scrutiny.
Horses priced at $5,000 and above. Vet exams for horses
priced over $5,000 may be scheduled separately and may be performed by the vet
of your choice. Exams for horses priced $10,000 and over may be performed by the
vet of your choice and the holding/facilities fees are waived...HOWEVER,
all exams must be performed AT VSH.
Package Deals. If you would like us to round up a group of
young horses for a vet/selection process, we will do so free of charge for group
purchases exceeding $10,000. For purchases that exceed $5,000 we will do so, but
you will be billed in advance for salaries and expenses up to $500, (a sum
considerably smaller than the vet bill).
Potentially Harmful Diagnostics. "Full limb" flexion and
other controversial and/or potentially harmful diagnostic procedures are
expressly prohibited. Please take the time to educate yourself regarding the
diagnostic procedures to be employed by the veterinarian you choose to perform
the prepurchase. Chiropractic damage to the rib cage and tearing of
cartiledge may result from over flexion. Horses can be injured and made
lame by improperly executed flexion tests.
Flexion tests may not be possible on some young horses. Radiographs may be
administered with the aid of sedation in all cases. The practice of sedating
horses for radiographs is widely used, accepted, and preferred by many
veterinarians for safety reasons. If a flexion test is not possible, and the
purchaser declines Radiographs, then the veterinarian will consider the exam
incomplete. Deposits are placed to reserve a horse and take it off the market
and as such are non-refundable regardless of the outcome of a prepurchase
veterinary exam.
Veterinary holding charge.
We have had veterinary examiniations take up to 6 hours. The
length of the exam is determined in part, by the number and type of diagnostics
ordered. Physical presence of the purchaser at the vet exam does
not constitute a waiver of the veterinary holding charge. It is our
experience that many purchasers are not capable of performing the tasks
necessary to assist a veterinarian to complete such an exam on ALL HORSES.
Please be aware when ordering vet exams with several diagnostics that you are
agreeing to compensating not only the veterinarian, but also those who are
assisting on your behalf for their time. In most cases the holding charge is a
fraction and insignificant % of the veterinary charges and should be considered
part of the cost of the exam.
For insurance and liability reasons we need to be present during all hours
that visitors are on our farm. The veterinary holding charge will apply from the
beginning of the scheduled time for the visit, until the purchaser and the
veterinarian leave the property.
Mares in Foal
You are invited to pregnancy check any mare prior to
purchase. In most cases, if we suspect a mare is in foal we will
pregnancy check them ourselves because we would prefer to keep a mare if she is
bred. Pregnancy checking for mares 0-30 days is generally done by ultrasound and
is very accurate. Beyond 30 days palpation is the generally accepted practice
and it is accurate for confirmation of pregnancy, but not due date. If you
choose to purchase a mare that has been pregnancy checked by palpation you are
accepting a mare that is confirmed in foal with an
estimated foaling date. From the moment that you
purchase the mare, you own the mare. VSH does not guarantee the foaling date of
any mare purchased.
Foal Purchase Policies
Foals imported from Canada must be paid in full by one of VSH's payment
methods prior to shipment.
Foals BORN IN VIRGINIA are sold with 1/2 of the sales price down and the
final payment due by weaning. If you change your mind, than we expect you to
honor your agreement and pay for the foal.
Guarantee of color. Foals, not unlike babies, frequently
change hair color. In some cases (particularly black and grey) foal color is not
an indication of color at maturity. Most foals achieve their true color by the
time they are two. We make no guarantees of horse color.
ADDITIONAL SERVICES PROVIDED AT A
COST
The following services are offered at an additional charge: gelding,
trimming, temporary boarding, training, home delivery, delivery coordination,
health inspection and certificate.
Transportation
Trailer Loading Charge: All of our horses will load easily
and willingly in an OPEN STOCK TRAILER. We are happy to arrange reasonably
priced transport for you in a suitable trailer.
NOTE: Our horses are not priced to allow us to spend time
training -- or ruining training -- by forcing your horse to load in a small or
uninviting trailer (a trailer that may seem large to a Quarter Horse can be
quite confining for a full grown draft cross)... Please be aware that a
"penny-wise/pound foolish" decision which involves saving $100 on your part can
traumatize your new horse, cause frustration and anger, and is just plain
dangerous... No one is happy when they have to go home without their new horse
and then pay to ship him anyway. For that reason we charge a $100 trailer
loading surcharge for those who intend to pick up their horses themselves. We
will happily assist you for up to one person/hr (i.e., 1 person for 1
hr is the equivalent of 2 people at 1/2 hr ea). If your horse loads in less
than 1/2 hour with one person's assistance, this surcharge will be refunded...
After 1 hour, we will be happy to arrange alternate shipping arrangements.
To date, not one customer has paid this charge...we attribute this to our
up-front honesty in stating this in our policies so that customers may make
better informed decisions regarding their trailering
arrangements..
Delivery: We are happy to provide local home delivery ($250
for up to 50 miles) as a service to our customers. Above 50 miles our
charge is $3.25/mi.
We are also happy to provide VERY REASONABLE quotes from a list of regional
shippers that we use regularly. In the past we have been able to secure
transport fill rates as low as .55/mi and in some individual cases have found
backhauls up to 1,700 miles for as little as $350.
VSH is not responsible for accident, injury or death on any of our
shipments or shipments that we broker or arrange.
Shipping Policy: While we are happy to assist our customers
in the procurement of shipping services, we assume no responsibility for
transport companies. We do our best to screen shippers and to advise our
customers when we have had complaints or have found a shipper unprofessional or
lacking.
When you ship as many horses as we do, occasionally a situation will arise
where the shipper and/or the customer have differing expectations. We do all
that we can to avoid these situations, but if this does occur, the
dissatisfaction regarding shipping has nothing to do with the sale of the
horse.
Awaiting Shipment: Our horses live outside on pasture 24 x
7, 12 months out of the year. This is quite common in Virginia. Summer pictures
will show horses fat on our rich pastures with sleek, shiny coats, often freshly
bathed. Winter conditions are quite different. Horses living out develop thick
winter coats and generally are not bathed, unless they are in training and
living in the barn. Particularly, while awaiting shipment, our horses are kept
in a paddock with a run in shelter and so may have muddy legs. If kept off
pasture for an extended period of time due to shipping delays they may lose
weight or not look their best at shipment time.
For that reason we have developed the following policy:
When payment is tendered for a horse currently living out on pasture on one
of our 4 farms, we will retrieve that horse from pasture and place it in a
stall. There it will stay until the shipper arrives. We have professional
shippers picking up horses at least once per week, so there is no reason why a
horse would be stalled more than a few days prior to shipment. Horses
are stalled prior to shipment for a very good reason. This is so that your horse
will not have the possibility of sustaining a pasture injury due to turnout with
unfamiliar horses prior to shipment. Stall board for horses awaiting
shipment is $15/day. If you would like your horse's feet trimmed during that
time the charge is $85. If you would like the horse groomed on a daily basis, or
prior to shipment, the charge is $45/session. Newly arrived horses are pastured
and quarantined in the groups that they were pastured and/or shipped with until
the arrival of your shipper.
If you waive the above services, then please do not complain about the
"condition" that your horse arrived in. While many sellers of horses include
these services at no charge, these services are not reflected in the sale price
of our horses. Our horses are priced such that customers may choose whether or
not they want to "pay" for services.
Boarding Policies
When a horse that you have purchased arrives at Virginia Sport Horses it will
be considered a "boarded horse" from the moment of arrival and thus subject to
the rules and policies outlined in our Boarding Contract. VSH is not responsible
for accident, injury, illness or death of any boarded horse. It is your
responsibility to request and read the boarding agreement. Arrival at our
premises constitutes your default agreement to the boarding contract.
Please note that boarding at VSH is a service that we offer to our
customers with respect to the purchase of a horse. Our boarding policies are not
intended to be similar in any way to those of a boarding facility, lesson or
show barn.
If you purchase a horse and leave it here it is considered to be boarded and
subject to the terms of our boarding contract, board will accrue at a rate of
$15 per day. If you fail to contact us, and return 6 months later, you will have
to pay accumulated board and your horse may have been sold. Any injury that
occurs to a boarded horse (from the point of purchase going forward) is the
responsibility of the owner.
ADDITIONAL INFORMATION
If we make an agreement, we will honor that agreement, we expect the same
from our customers.
Taking Possession of Your New
Horse
When you pay for a horse, ownership is transferred. When you take
possesion of the horse, you are accepting the horse. All horse sales are
cash sales in nature. We accept certified check, cash and wire transfer as
payment methods. We will, upon occasion, accept credit cards as a convenience to
our customers, however, it is with the explicit understanding that the
transaction is an unconditional cash sale not subject to credit card dispute
procedures. When you take possession of a horse, even if you have paid
with a credit card, you own the horse and the transaction is still final.
If you ask that we transport your horse and drop it off when you are not
present, the transaction is still final. If you are not comfortable with this
than do not arrange such a delivery. If you find that the horse does not suit
your needs after the purchase please call us and we'll try to work out a
solution, either by applying your purchase price to another horse or
recommending a suitable trainer.
If the horse you purchase does not suit your purpose, it can be returned to
VSH. We will make every effort to resell your horse on a consignment basis. You
will retain ownership of the horse until it is sold. You will be responsible for
a $500 restocking fee, return shipping, and all board and other expenses from
the time the horse arrives back at VSH until the time of it's resale.
Taking Horses on a Trial
Basis
This is a business practice that is often recommended as a sales technique
for a horse with "issues"... Our horses are young horses which seldom have
"issues", so we don't use this technique.... You are welcome to purchase a horse
and have it vetted within a 24 hour period by your own vet. If there is a bona
fide veterinary problem that would preclude the horse from being a candidate for
the stated use, and you provide us with the vet report and any diagnostics
within that period, the horse may be returned within 24 hours of receipt of the
veterinary report and your purchase price will be applied to another horse of
your choice.
Buyer's Remorse/Ugly Duckling
Yearlings
Please do not ask us to take the horse that you purchased months ago back in
trade -- ESPECIALLY if it has been injured. Our good, repeat
customers buy horses from VSH because they have no issues, we would not sell you
a horse with a previous injury, so please don't ask us to do that to our
customers.
Occasional injuries occur. Since we are in the business of selling
only sound young prospects, when a horse is discovered to be/becomes
unsound, we place that horse in the best situation possible based on it's
fitness. If you would like our assistance in donating a horse
that has since been injured on your property to a good home locally, we can
do so.
Please do not bring back the "cute little foal" that you purchased because he
reaches his ugly duckling yearling phase. What if your parents traded you in
when you were a pimple faced middle schooler with braces? If you have never had
the experience of raising a draft cross to maturity, you would be amazed at how
long it may take for a horse destined to be 16H to reach full height. Most of
our horses are selected to be 16.2H+ and we have seen even the youngsters that
we thought would only reach 16H hit that by age 2
1/2...eventually to hear back that the horse finished at age 6 at 16.2H+.
Prima Donna Trainers, Unreasonable Boarding
Stable Staff, Last Minute Purchases
We have shipments from Canada to Virginia every 4-6 weeks. We cannot be
responsible or impacted by your last minute decision to place your horse at a
facility managed by any of the above....
Most of our horses are young and are imported and transported from a
considerable distance. Under the most careful supervision, it is impossible to
avoid occasional respiratory illnesses, low fevers, or anxiety. Believe it or
not there are many local trainers and large boarding stable managers who are
sadly lacking in "horsemanship" skills and do not understand the basic concept
of quarantine of new horses or of how to handle a young horse, let alone health
care issues. If this concerns you, we are happy to provide a health inspection
and certificate at your expense. Please verify with the person at your boarding
facility if this is required, or unnecessary, in advance of transportation of
the horse to the facility.
We can also provide you, or your facility, with links and information about
what to expect, the care of a horse that has been transported 3,000 miles, or
the introduction of a new foal into your barn. There are many useful resources
available.
Mature horses imported from Canada may be vet checked prior to arrival. Young
horses can be halter broke and or gelded prior to arrival. All of these things
can be handled and handled well if the horse is selected and paid for in
sufficient time to execute these services and transport the horse to VA. If you
change your mind at the last minute or add a horse to our shipment with less
than 10 days of lead time prior to departure, then we cannot guarantee that the
horse will have been thoroughly halter broke, or that his feet have been trimmed
etc.
We offer boarding, training, health certificates, gelding and trimming
services prior to delivery.
If you have made a decision that results in a minimally halter broke or
untrimmed horse arriving at a barn...and have waived the above services, please
have the courtesy to inform the barn manager of your decision. Let them know you
have accepted the horse, and prepare them for the horse that will arrive.
Please be cognizant that your decision to waive these services also places
our reputation on the line. As you can see from our Customer
Comments page, we have many repeat customers. Repeat customers who have
purchased 3 and 4 horses from our farm. We do not wish to impose policies that
result in higher costs to all of our customers for situations that occur in a
small percentage of cases.
Theft of Work Product and Business
Interference
The following verbiage is intended for a very small percentage of individuals
who we do not desire as customers...these people know who they are and will
understand this completely...if you don't understand it, it is not meant
to apply to you... We apologize for having to say something so
unpleasant..yet necessary:
Here at VSH, we sell hundreds of horses a year. This is our business and our
full time occupation... While there are many individuals in the world who buy
and sell horses for a hobby, our customer's choose us because we are honest and
ethical business professionals. There is significant work product involved in
each listing on our site. We don't just slap pictures of horses on a webpage.
You would not dream of going to work if you were not going to be paid, so why
would we??
If you use information gleaned from our site to determine our sources and
then attempt to purchase a horse that we have listed for sale from the farm so
as to save a few pennies by cutting us out of the loop, you are stealing our
listing and our work product... Unlike others, we actually visit and inspect
many of these horses in North Western Canada. This is an expensive undertaking
and we do this so that WE may sell them to OUR customers.
Most large shipments of Canadian horses coming into the US (other than at
foaling season) are those that we are either commissioning or have placed the
majority of horses on... Many people who purchase horses directly and
legitimately from Canadian Ranches are able to get them shipped for a reasonable
rate and when they want them due to the fact that we commission or place a
significant number of horses on the shipments coming out of Canada. At least one
shipment per month drops at our farm and we have horses booked on shipments each
month to Florida and California. We are under no obligation to put a horse
that you have dishonestly purchased through the theft of our work on one of
our shipments.
No Sale
These are our horses and we care about where they go. We reserve the right
NOT to sell a horse.
References and Customer
Comments
We have numerous references that we are happy to provide upon
request. In addition we do post comments from our customers to our
website. Our customers enjoy their horses and enjoy seeing them on the site.
We do not give out customer names other than as references or publish the
last names of our customers for a very good reason... Respect for privacy. The
internet, which has been such a marvelous vehicle for our sales, subjects people
to all manner of unscrupulous individuals. It is for that reason that we don't
divulge the identities of our customers or suppliers.
Pictures and Video Clips
Unlike many other farms, we START young horses and sell them when our
customers want them, at whatever level of training. The pictures and videos that
you see on our site are "working versions" intended to show exactly where the
horse was in its training on the day that it was shot...usually during an actual
training session. Some of our trainers are TB jockeys and exercise riders
that have been riding horses almost from the time that they could walk.... While
to the novice eye they may not appear to have the attire, hands, legs or riding
style of a hunter or dressage rider, this is not their job.... Their job is to
START a young horse. They have excellent seats and are expert at getting a young
draft cross to move forward willingly and are able to "ride through"
anything that may come their way....
After our young horses are STARTED...going forward happily at the w,t,c and
understanding leg aids, then they are put into our riding rotation and ridden by
either a dressage or hunter trainer.
99% of the pictures that you will see on this site are taken by Liz Booth on
our main farm in Virginia. We may occasionally crop pictures (to remove
the manure pile), but we DO NOT edit pictures.
We have MANY pictures of each horse that don't make it to our website. We are
happy to provide those to our customers in their "raw form".
Origin of our horses: Over 90% of
our horses come directly from the farm where they were bred or were bred here on
our farm. In years past we did import a significant % of our stock from PMU
farms in North Western Canada. Today, the majority of our horses are
bred in the United States. In 2007 we purchased exactly 13 horses from
NAERIC (PMU) Ranches. If the quantity and type of Sport Horses that meet
our purchase criteria were available on PMU Ranches then we would certainly buy
them. While we have and continue to purchase horses from a handfull of 2nd
and 3rd generation breeders whose families once held PMU contracts prior to
2002, these horses and breeders have all but disappeared. Anyone with
any questions regarding the origin of our horses is encouraged to contact us
directly at 540.872.3517 and we will be happy to answer any questions
that you have.
Abandoned Horses
If for any reason a horse or horse is left on our property with no payment of
board for 14 days or more, that horse is considered abandoned and the owner is
remanding that horse to VSH to care for and/or sell or place as and when and if
we see fit. Abandonment of a horse does not excuse an owner from his/her
responsibility to fullfill monthly obligations specified in a boarding
contract. VSH is under no obligation to sell a horse to recoup unpaid board
expenses and is not bound by the terms of the Virginia Statute for Stablemans
lein in respect to any requirements with respect to the advertisement or sale of
an abandoned horse. VSH reserves the right to pursue all legal means to collect
any and all debts with respect to abandoned boarded horses regardless of the
disposition of the horse.
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